Your ecgme® hand held device purchase does not require a subscription. You do not need an app subscription to continue to use ecgme®. All your ecgme® recordings will be stored locally on your smartphone and the analysed results will be stored in our cloud on our mapdx platform. There is no more to pay other than the purchase of your device.Advanced analysis and portal access to the mapdx platform will require a subscription when this feature becomes available at a future time.

There is no limit to the number of shared users who can make recordings on your ecgme® device. Each separate user can be added as a user. After making an ecgme® recording, the new user can add their details to “Other User” prior to submitting the recording. Once the new user details are entered, select their name (a blue tick will appear next to the selected name) and hit “Back” then “Submit”. The recording PDF will appear with the selected user’s details.

ecgme® records the electrical signals from your heart and uses these to calculate your heart rate (beats per minute or BPM). If your recording quality is poor, ecgme® will not correctly identify the true ECG signals. This will result in calculating your heart rate as being either slower or faster than your true heart rate.

Although ecgme® records the electrical signals from your heart, it can also record electrical interference from other parts of your body, predominantly from skeletal muscle activity (e.g. from holding ecgme® too tightly). Your ecgme® device is so sensitive that it might also record electrical interference from nearby electrical appliances e.g. computer, electric blanket. When ecgme® recordings are marred by electrical interference, the recording will have a jagged or spiky tracing that often looks thick, rather than a thin smooth waveform. When electrical interference is present, we often call this “artefact”.

A small ecgme® recording is called “low voltage ECG”. This does not necessarily indicate a health issue. It is often unexplained and considered to be a variant of normal.However, there are many situations that can result in abnormal low voltage ecgme® recordings (e.g. obesity, chronic obstructive pulmonary disease, severe hypothyroidism, pericardial effusion). You should consult your doctor if you have a low voltage ECGme recording.

There are a number of ways that you can improve your ecgme® recording:a. Sit still in a comfortable position with your arms resting in your lap or on a tableb. Consciously relax your shouldersc. Do not move or speak during the recordingd. Hold the ecgme® lightly, without squeezing the device. You should not apply firm pressure to the device, since this will increase artefact from muscle activitye. An alternative to holding ecgme® in your hands, ecgme® can be placed directly on your chest. ecgme® is placed vertically directly onto your left chest, just beside your breastbone and just below your collarbone. The end electrode should be lower most. Firm pressure can then be applied to maintain ecgme® electrode contact with your chest without causing significant artefactf. Ensure there are no electrical appliances close to you while making an ecgme® recording

It is important to verify your abnormal ecgme® recording by repeating the recording 1-2 times. Consult your doctor if ecgme® continues to consistently report an abnormal result.

Your ecgme® device operates from a rechargeable lithium ion battery that requires charging from time-to-time. When you perform an ecgme® recording the ecgme® App shows the percentage of battery charge. To charge your ecgme® device, connect the supplied USB cable to the device and to a power source. The ecgme® device will show a green light while charging.You will not be able to record from your ecgme® device while it is plugged in for charging.

Your ecgme® device is a precision electronic instrument and requires some care to maintain its function:a. Use a damp cloth or tissue to wipe your ecgme® to remove moisture and oils that are deposited with skin contactb. Do not immerse your ecgme® device in water – it is not waterproof and immersion in any liquid could cause complete failure of the devicec. Do not use solvents or abrasive cleaning products on your ecgme® device